Kinds Of Split Testing Software
Split testing works. Use it well, and you will improve your conversion rates, and, thus, your profits. And, if you are advertising, or have significant product costs, raising your conversion rate just a little can raise your profits a lot. But there are many different kinds of split testing software out there.
I can’t discuss every feature of every testing tool out there, but I can give you a major overview of the different kinds of split testing software.
One big distinction is between single variable and multiple variable (multivariate) testing.
Single variable split testing is very simple. You just try stuff and measure the results. And all you need is a tool that rotates and keeps score.
There are a few simple split testing tools available. Some are free and some cost money. Google offers a free tool, though you do have to have an Adwords, and an Analytics account to use it.
Single variable testing can be slow. How would you like to test 10 times as much with the same amount of traffic? Well, you can. You use a method called multi-variable, or multivariate testing. This allows you to test several elemens on your page simultaneously.
Among multiple variable software solutions, there are hosted plans and self-install plans. If you want to install software on your server (which can be faster and cheaper) you will have more control over your data. And you can usually find someone to install it for you (often the vendor provides this service for a nominal fee). If you want to go with a hosted plan expect to pay more.
Hosted solutions include Google’s Website Optimizer, and Vertster. Installed solutions include the Split Test Accelerator and Kaizen Track.
Another 3-way distinction among multivariate split testing tools is between Taguchi-based systems, Full factorial systems, and Random independent rotation of factors. With a Taguchi system, you run traffic to only a small, carefully-selected subset of the possible combinations of your factor levels. This allows you to cycle through every combination every 12, 18, or 36 pages, whichever the case may be for the test design you’re using. This allows you to find the best combination very quickly. Some care does have to be taken to avoid interaction effects among the factors. Taguchi-based tools include the Split Test Accelerator and Vertster.
When you run full factorial tests, as you would with Google’s Website Optimizer, you create a few factors, and a few options for each factor, and the software cycles through each combination. So, if you have 5 factors with 2 options each, you would cycle through 32 different pages. FFT can be used like a Taguchi test for small test designs. Or, if you run a lot more traffic to it, you can deal even more effectively with interaction effects by just letting all the interactions (good and bad) play out. Note that you can’t run as many combinations with full factorial tools as you can with a Taguchi too.
Some multivariate tools randomly serve the options for each factor independently from what is served for the other factors. This can lead to more flexible test design, but also to more interaction effects and other statistical noise, leading to longer tests.
Now that’s just the overview. There are many other features to compare and questions to ask. Does a tester allow you to exclude bots and spiders? Does it allow real time access to data? What kind of reports does it show? What kind of information does it track for each visitor, and is the visitor-level data available for viewing. Etc.